Shipping Policy
1. Shipping Locations
We currently ship across India.
At this time, we do not offer international shipping.
2. Order Processing Time
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Orders are processed within 1–3 business days after successful payment.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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During sales, festivals, or high-demand periods, processing times may be slightly longer.
3. Shipping Time
Once dispatched, orders are typically delivered within:
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3–7 business days, depending on your location and courier service availability.
Delivery timelines are estimates and may vary due to factors beyond our control.
4. Shipping Charges
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Shipping charges (if applicable) will be clearly displayed at checkout.
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We may offer free shipping on selected products or promotional orders.
5. Order Tracking
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can track your order using the provided tracking link.
6. Delivery Issues
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Please ensure that your shipping address and contact details are accurate.
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We are not responsible for delays or non-delivery caused by incorrect address details.
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If a package is marked as delivered but not received, please contact the courier service first and then reach out to us.
7. Damaged or Missing Items
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If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery.
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Please share clear photos or videos of the package and product for verification.
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Eligible cases will be handled as per our Refund & Return Policy.
8. Undeliverable Packages
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If an order is returned to us due to failed delivery attempts or incorrect address, re-shipping may require additional charges.
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Refunds (if applicable) will exclude shipping costs.
9. Force Majeure
We are not liable for shipping delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, pandemics, or courier disruptions.
10. Policy Updates
We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.
11. Contact Us
For shipping-related questions or concerns, please contact:
📧 Email: chinkuandvicky1.5@gmail.com
🌐 Website: https://chinkuandvicky.com/