Privacy Policy

1. Introduction

Welcome to Chinku and Vicky (“we,” “us,” “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through our website https://chinkuandvicky.com/ (the “Site”). By accessing or using our Site, you agree to the terms of this policy.

2. Information We Collect

We collect information that you voluntarily provide and information automatically collected when you interact with our Site.

a. Personal Information You Provide

When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect:

Full name
Email address
Billing and shipping address
Phone number
Payment information (collected securely by third-party payment processors; we do not store full payment card data)
Order details

b. Automatically Collected Information

We may automatically collect:

IP address
Browser type and version
Pages visited and time spent
Referring website
Device and operating system
Cookies and similar tracking technologies

3. How We Use Your Information

We use your data for the following purposes:

Process and fulfill orders
Communicate with you about your orders, account, or support requests
Personalize and improve your shopping experience
Send promotional emails (with your consent)
Analyze trends and web usage
Comply with legal obligations

4. Cookies and Tracking Technologies

We and our partners use cookies, web beacons, and similar tools to:

Remember your preferences
Recognize returning visitors
Understand traffic and usage patterns
Improve website performance

You can disable cookies through your browser settings, though some parts of the Site may not function properly without them.

5. Third-Party Services

We may share your information with trusted service providers who help us operate our business, including:

Payment processors (e.g., PayPal, Stripe)
Shipping and logistics partners
Analytics providers (e.g., Google Analytics)
Email service providers

These third parties are authorized to use your information only as necessary to provide services to us.

6. Legal Basis for Processing (Where Applicable)

If you are located in areas with data protection laws (like the EU), the legal bases for processing your personal information may include:

Consent
Contract performance
Legal compliance
Legitimate business interests

7. Data Retention

We retain your information as long as necessary to:

Fulfill the purposes described in this policy
Comply with legal obligations
Resolve disputes and enforce agreements

8. Your Rights

Depending on your location, you may have rights to:

Access or request a copy of your personal information
Correct or update your information
Delete your data
Restrict or object to processing
Withdraw consent at any time

To exercise these rights, contact us at chinkuandvicky1.5@gmail.com.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site is not intended for individuals under 16 years old. We do not knowingly collect personal data from children under 16. If you believe we have accidentally collected such data, please contact us to have it removed.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or business practices. Updated versions will be posted on this page with a revised “Last Updated” date.